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Frequently Asked Questions

What are eligibility requirements for the 21st Century insurance discount?

Eligibility requirements vary. Check with 21st Century to determine whether you are eligible to receive a discount by completing this online defensive driving course.

How long is this course?


  • Alaska
  • Arkansas
  • Delaware
  • Florida
  • Georgia
  • Idaho
  • Kansas
  • Maine
  • Nevada
  • New Jersey
  • New York
  • Oklahoma
  • Oregon
  • Pennsylvania
  • South Dakota
  • Texas
  • Alabama
  • California
  • Colorado
  • Louisiana
  • Minnesota
  • Mississippi
  • New Mexico
  • North Dakota
  • South Carolina
  • Utah
  • Washington
  • West Virginia


You can work at your own pace and log on and off as you like. The online course is available 24 hours a day, 7 days a week.


How does 21st Century Auto Insurance know I completed the course?

After you successfully complete the course, a copy of your course
certificate will automatically be sent to 21st Century Policyholders in
Maine, New Mexico, and Texas must also submit a hard copy certificate.


When is the course available?

The online course is available 24 hours a day, 7 days a week.


How do I become an 21st Century Auto Insurance customer?

Click here to start a new 21st Century quote.


How do I get technical support?

For technical support, send email to or call 1-800-393-1063.


How do I begin the course?

Choose your state on the menu below to sign up today and begin the course!